Privacy Policy

Your images

PicDetox reads and cleans images on your Mac. Your images, what's inside them, their file names and their folders are never sent anywhere. The app has no account, no analytics, no crash reporting and no tracking.

Checking your license

When you activate PicDetox, and then about once a day while your Mac is online, the app sends a request to our license server. It contains:

• your license key and the ID of this activation
• a device ID: a one-way code made from your Mac's hardware ID. The hardware ID itself never leaves your Mac, and the code can't be turned back into it.
• the signed license token from your last check, which holds the email address you bought with, the device ID and the dates of the check

Our license server runs on Cloudflare. It stores nothing and keeps no logs of its own. Cloudflare sees the IP address of each request, which we use only to limit how many requests one address can make. The server passes your license key, the activation ID and a short device label (“Mac” followed by the first 8 characters of the device ID) to Dodo Payments, which keeps the record of which Macs your license is active on.

On your Mac, the license details (key, activation ID, email address and token) are kept in your macOS Keychain and aren't synced to iCloud. Your settings are kept in the app's preferences.

Updates

Once a day, PicDetox checks updates.picdetox.com, which is hosted on Cloudflare, for a new version. The request contains the app's name and version and your IP address, and nothing about your Mac or your images. You can turn the check off in Settings › Updates. PicDetox never installs an update without asking you.

Buying PicDetox

• Dodo Payments sells PicDetox as our merchant of record. It collects your payment details under its own privacy policy, and we never see your card number.
• We receive your name, email address, country and order details from Dodo Payments, so we can deliver your license, answer questions about your order and keep the records tax law requires.

This website

• This site uses no analytics, no advertising and no cookies of its own. Its fonts and images are served from this site.
• The site is hosted by Netlify, which processes standard request data, such as your IP address, browser and the pages you open, to deliver the site and keep it secure. We don't use that data to track you.
• The Finder animation on the home page runs in your browser. Nothing from it is sent anywhere.
• The video behind See how it works is streamed from Gumlet, and loads only when you open it. Gumlet then receives your IP address and browser details, and may store data in your browser, under its own privacy policy.
• The Buy buttons take you to the Dodo Payments checkout, which has its own privacy policy.

Email

When you write to [email protected], we keep the conversation for as long as we need it to help you, and then delete it.

Why we use this information

• To provide what you bought: your license, activations and updates.
• To keep the license server and this website secure and working.
• To meet our legal obligations, such as keeping tax and accounting records.

We don't sell your information, share it for advertising, or use it to profile you.

Who processes it for us

• Dodo Payments: payments, license keys, activations and refunds
• Cloudflare: the license server and the update downloads
• Netlify: hosting this website
• Gumlet: streaming the video on the home page, when you open it
• our email provider: messages you send to [email protected]

These companies may process information outside your country, under their own safeguards.

How long we keep it

• License and activation records stay with Dodo Payments for as long as your license exists.
• Order records are kept for as long as tax law requires.
• Support emails are deleted once we no longer need them to help you.
• Our license server keeps nothing.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it or delete it, or object to how we use it. Email [email protected] and we'll reply within 30 days. Deleting your information also deactivates your license, and we have to keep order records that tax law requires.

If you're unhappy with how we handled your information, email us first and we'll try to put it right. Depending on where you live, you can also complain to your local data protection authority, such as the Data Protection Board of India or a data protection authority in the EU or UK.

Children

PicDetox isn't meant for children under 13, and we don't knowingly collect information from them.

Contact

PicDetox, India. Email [email protected].

Changes

If this policy changes, we'll post the new version here and update the date above.